Privacy Statement of Dave’s Koffiebranderij

22 March 2018

During the processing, we conform to the requirements of the applicable data protection legislation. This means we:

• clearly specify our purposes before we process personal data, by using this Privacy Statement;
• limit our collection of personal data to only the personal data needed for legitimate purposes;
• first, ask for explicit permission to process your personal data in cases where your permission is required;
• take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
• respect your right to inspect, correct or delete your personal data held by us.

Dave’s Koffiebranderij is the party responsible for all data processing. In this privacy statement, we will explain which personal data we collect and for which purposes. We recommend that you read it carefully.

Statistics and profiling
We keep statistics on the use of our webshop These statistics help us to, for example, only show you information that is relevant to you. We may combine personal data to get to know more about you. We will, of course, respect your privacy at all times. If you do not want us to do these statistics, please let us know.

For this purpose, we use your name and address details and email address. We need this data because of our agreement with you. We store this information for six months.

Subscription
Via Daveskoffiebranderij.nl you can take out a paid subscription.

For this purpose, we use your payment details, phone number, email address, name and address details and invoice address. The law requires us to do this. We store this information until you cancel your subscription and seven years thereafter (the legal retention period).

Contact Form and Newsletter
You can use our contact form to ask or questions or make any request.

For this purpose, we use your email address and name and address details. We need this data because of our agreement with you. We store this information until we are sure that you are satisfied with our response and three months thereafter. This way we can easily access the information in case you have any following questions and train our customer service to improve even more.

We have a newsletter to inform those interested of our products and/or services. Each newsletter contains a link with which to unsubscribe from our newsletter. You can also use your account to do this.
Your e-mail address is added to the list of subscribers, only with your permission. We store this information for one month after you cancelled your subscription.

Handling your order
We will use your personal data when handling your order. We may share your data with the delivery service to have your order delivered. We may also obtain information on your payment from your bank or credit card company.

For this purpose, we use your payment details, phone number, invoice address, email address and name and address details. The law requires us to do this. We store this information until your order has been completed and seven years thereafter (the legal retention period).

Registration
Certain features of our service require you to register beforehand. You will have to provide some information about yourself and choose a username and password for the account that we will set up for you.

For this purpose, we use your name and address details, email address, phone number and invoice address. We need this data because of our agreement with you. We store this information for three months after you closed your account.

We will retain this data so that you do not have to re-enter it every time you visit our website and in order to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.

In-app purchases
Via Daveskoffiebranderij.nl you can buy virtual objects which can be used in the app, for which your personal data are necessary to handle and register your orders.

For this purpose, we use your payment details, phone number, email address, name and address details and invoice address. The law requires us to do this. We store this information until your order has been completed and seven years thereafter (the legal retention period).

Promotion
Other than the advertisements on the website, we can inform you about new products or services:

• by e-mail
• via social media

You can object at all times against this promotional communication. Every e-mail contains a cancellation link. You can block us or use the cancellation option. You can inform us through your account.

Publication
When using our service, the following data is published so as to be visible to everyone on the Internet:

You choose which information you publish. You could be traced with this information.

Providing Data to Third Parties
Your data are expressly not provided to third parties.
Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data.

Cookies
Our webshop makes use of cookies. Cookies are small files in which we can store information so that you do not have to fill that information again. We can also use them to see whether you are visiting us again.

The first time you visit our webshop, we will show you a notification explaining our cookies. If you keep using our webshop, we assume that you do not object to these cookies.

You can disable the use of cookies in your browser setting, but some parts of our website may not work properly as a result of that.

We made arrangements with other parties who place cookies through our website. Nevertheless, we cannot fully control what they are doing with their cookies, so please read their privacy statements as well.

Google Analytics
We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We do allow Google to use information obtained by Analytics for other Google services, and we don’t anonymize the IP-addresses.

Security
We take security measures to reduce misuse of and unauthorised access to personal data.

Changes to this Privacy Statement
We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis so that you remain informed of any changes

Inspection and Modification of your Data
You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.

You have the following right:

• Being informed on which personal data we have and what we are using it for;
• Inspection of the personal data that we keep from you;
• Having incorrect data corrected;
• Request to delete outdated personal data;
• Revoke your consent;
• Object to certain uses.

Please, note that you always make clear who you are, so that we can assure we do not modify or remove the data from the wrong person.

Complaints
If you think that we are not helping you in the right way, you have the right to lodge a complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.

Contact details
Dave’s Koffiebranderij
Kruislaan 5
2131WB Hoofddorp
ikwilkoffie@daveskoffiebranderij.nl
620540499